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How To Fix The Kindle Fire Authentication Problem?

Kindle Fire devices share an incredible reading experience with the customers. But, sometimes, the readers come across issues like the Kindle Fire Authentication problem which does not let them make the best use of their e-reader services. This type of technical trouble is quite common to occur. Fortunately, with some simple troubleshooting guidelines, you can easily deal with the problem. This post is highlighting the simple guidelines that can help you to fix the Authentication Issues in the Kindle Fire device. So, read on and proceed with the simple guidelines below to fix the concern.

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Fix Kindle Fire Authentication Problem: Easy Troubleshooting Steps

Enter the correct authentication key

Many times, users make the mistake of using the password as their authentication key due to which authentication error occurs in the Kindle ebook. To troubleshoot the issue, use the correct authentication key or wireless key digits.

Turn on airplane mode

You can also try to turn on the airplane mode and then turn it off after a few seconds. This can help you to fix the authentication issue. For this, open the 'Settings'. Now, click to turn on the airplane mode. After a few seconds, turn it off. Your device will start working.

Restart the router

Sometimes the problem is not with the Kindle ebook, but the router itself. If you want to fix the problem, you can try a simple router restart. You need to unplug the router for a few minutes, and then plug it again. Reboot your Kindle device as well; for this, you can press and hold the 'Power' button for about 30 seconds. Now, tab to connect to your Wi-Fi network again. Click on the 'Forget password' option, and when you are directed to enter a password, type the details and get connected again.

The simple troubleshooting guidelines will help you to fix the authentication problem on your Kindle device. But, if the issue is still not resolved, proceed with the steps below:

  • Change your Wi-Fi router configuration settings from 'b/'g/n' to just 'g', this may help you to fix the issue.

  • Make sure that you update the router firmware timely. The outdated router settings could also be the reason that you are unable to connect to the wireless network and the device showing two authentication errors. Check for the updates from time to time and if any update is available install it on your device.

  • If none of these steps help you to fix the problem, reset the router to its factory default settings. Proceed with the Kindle Wi-Fi setup again and access the Kindle services without any limitation.

Hopefully, these simple guidelines will help you to troubleshoot the Kindle Fire Authentication Problem on your device. Follow the steps and get rid of the issue. But, if you find yourself stuck in the same place even after trying all the steps above, get professional advice. The Kindle experts can help you to find the root cause of this issue and share the most reliable solution to the problem accordingly.